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Exclusive equipment for pets
With the following service, you can protect one of the most important members of your family—who brings joy and satisfaction to everyone.
Thinking of this very special being, we have designed the following plans for them, knowing that they could become disoriented or lost in just a matter of seconds—and that time is a critical factor in the immediate recovery of your loyal friend.
Therefore, we present to you the following plans for your pets, but first, please take the following recommendations into account:
- First, the device or GPS that you can purchase from our online store.
- Second, the SIM card or mobile chip with the specific data plan required for this type of device, which you can purchase in your country of origin or from our store.
- Third, the type of service you require according to your needs. That is why we offer different plans tailored to each client's requirements.
- Fourth and finally, the tracking software, where you can view real-time locations, hours, speed, and other details, as well as the history of previous routes.
These four items mentioned above can be purchased from our company, or you can choose to bring your own equipment and use our software and support, or simply acquire the SIM cards and/or devices for the platform of your choice.
You decide what is most convenient for you; we adapt to your request.
But always remember that our support will be available to address any doubts, concerns, or questions you may have regarding these matters.
We have also certified 98% of the equipment currently available in the international market, but if necessary, we can program any device into our systems if required (this must be previously discussed between the client and our company to understand the requested requirements).
Device Registration
You can register your own devices or those purchased from our online store according to the selected service plan. (You must send a photo to support showing the IMEI number and device reference to register it on our platform.)
24/7 Technical Support
24/7 technical support, 365 days a year, based on the order in which requests are received. The response time will depend on the selected service plan.
Emergency Calls
Exclusive emergency call support per month, available during all months of the service term. These calls will be answered within a specific time frame by our technicians, according to the selected service plan.
Guides and Resources
We offer a blog, educational content, and social media channels that will teach you and/or remind you how to make the best use of your devices and our company’s services. We also provide support via email and WhatsApp so you can get the most out of your service.
- You can register from one (1) to three (3) devices, either your own or purchased from our online store. (You must send a photo to support showing the device’s IMEI number and reference in order to complete the registration on our platform).
- Unlimited access to travel history during the service period.
- 24/7 technical support, 365 days a year, based on the order in which requests are received (response time from one (1) to twenty-four (24) hours).
- Support for one exclusive emergency call per month, available every month during the service period (one per month), which will be answered in less than fifteen (15) minutes by our technicians.
- Registration of three authorized phone numbers to request support and/or the emergency call.
- We offer a blog, educational content, and social media channels that will teach you and/or remind you how to make proper use of your devices and our company’s services, so you can get the most out of them.
- You can register from four (4) to six (6) devices, either your own or purchased from our online store. (You must send a photo to support showing the device’s IMEI number and reference in order to complete the registration on our platform).
- Unlimited access to travel history during the service period.
- 24/7 technical support, 365 days a year, based on the order in which requests are received (response time from one (1) to eighteen (18) hours).
- Support for two exclusive emergency calls per month, available every month during the service period (two per month), which will be answered in less than twelve (12) minutes by our technicians.
- Registration of three authorized phone numbers to request support and/or emergency calls.
- We have a blog, educational content, and social media channels that will teach you and/or remind you how to properly use your devices and our company’s services, helping you get the most out of them.
- You can register from seven (7) to nine (9) devices, either your own or purchased from our online store. (You must send a photo to support showing the device’s IMEI number and reference in order to complete the registration on our platform).
- Unlimited access to travel history during the service period.
- 24/7 technical support, 365 days a year, based on the order in which requests are received (response time from one (1) to twelve (12) hours).
- Support for three emergency calls per month, available every month during the service period (three per month), which will be answered in less than nine (9) minutes by our technicians.
- Registration of three authorized phone numbers to request support and/or emergency calls.
- We have a blog, educational content, and social media channels that will teach you and/or remind you how to properly use your devices and our company’s services, helping you get the most out of them.
- You can register from ten (10) up to an unlimited number of devices, either your own or purchased from our online store. (You must send a photo to support showing the device’s IMEI number and reference in order to complete the registration on our platform).
- Unlimited access to travel history during the service period.
- 24/7 technical support, 365 days a year, based on the order in which requests are received (response time from one (1) to six (6) hours).
- Support for five emergency calls per month, available every month during the service period (five per month), which will be answered in less than six (6) minutes by our technicians.
- Registration of three authorized phone numbers to request support and/or emergency calls.
- We have a blog, educational content, and social media channels that will teach you and/or remind you how to properly use your devices and our company’s services, helping you get the most out of them.
Note
This plan is ideal for foundations, veterinary clinics, and establishments related to pet care and attention, as it allows you to register unlimited devices, whether owned or purchased from our store, throughout the entire year of service.
